How many screws does it take to get to the bottom of a tootsie dealer? More than three, I can tell you that. The dealer tried to screw us four times during the deal making for our new Volkswagen Jetta Sportwagen TDI. It’s truly amazing how good they are at hiding the bunny at every turn. An art carried over from years of selling crappy VWs 20-30 years ago no doubt.
SCREW 1:
We made the deal via email two months ago after visiting the dealership in person. I asked our sales guy for his best price with our “Friends and Family” discount. We know some folks at VW that gave us a the F2 coupon. After some back and forth, he gave me invoice… in writing. Sweet.
Since we needed to order the color combination we wanted, I was told if I come in by Monday, we can change a car in the system to your combination and we wouldn’t have to wait 2-3 months for the order. Monday I put down $500 deposit on our deal to order the car.
“Change a car in the system?” I asked.
“Uh, what?” he said.
“You know, go into the system to see what cars are already there, make a change to our color.”
“Uh, no it’s too late for that.”
“Will you have a record of the invoice price we agreed to? I followed.
“Yes, there will be a file with the F2 coupon showing invoice.” the sales manager chimed in.
To be continued…
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